There is this unwritten rule when buying a new toy: you reach first for instructions. Regardless if it is a new coffee machine, a new stereo system, a new car or an Ikea piece of furniture, you first reach for the instructions or for the user manual. We might already know what to expect or how to put it together but we still look over the instructions. And, in most cases, the booklet will teach you how to assemble the new purchase and how to use it, maybe a trick or two or a couple of shortcuts. A few will tell you when to use it too but most will leave it to your discretion, the manufacturer trusting you, the consumer, with having common sense and a bit of education in the field. Plus, let’s face it, what company in the right mind, will tell you when to use your coffee machine or car? But are we really up to speed with everything when we talk technology? Should we be trusted with using technology without any rules or guidelines at least? I truly believe that every smart phone or iPad should come with a Code of Manners for the User.
It amazes me that after 10 years since the first Smart Phone, we are as uneducated and clueless in when and how to use it as we were in the first year. There are thousands of articles and books written on this subject, there are Instagrams and PowerPoint presentations and all sorts of material on proper manners when using a smart phone and yet, we decide to ignore and use them as we like, when we like and how we like. So let me say it once again as loud as possible: the number one rule in business world: Put your phone away when you attend a meeting! I don’t care if there are 2, 3 or 100 people in that meeting, put your phone away! And this is why: